Harvest's First Time User Experience
Harvest is a productivity application that lets businesses and freelancers track their time, organize projects, send invoices, and see progress reports, all in one place. It's an immensely useful, densely packed tool but for an entry level user, it's very intimidating.
That's where I came in as a freelance illustrator. To help improve Harvest's onboarding process, I developed illustrations to accompany every major section of Harvest. They helped explain the sections' topics and added whimsy to tough concepts.
To start, I delivered 4-5 sketches for each section that had a range of directions to see what worked and what didn't. Since I was once a product designer at Harvest, I knew that bears and time were tennants of Harvest culture so I made sure to include them in the mix.
Once rendered, I made tighter mockups so we could see the illustrations in action.
Once we finalized what illustrations worked the best, I started rendering them in high resolution. I inked the drawings with a pen nib, scanned them in at 600 dpi, and colored them using a watercolor brush in Photoshop. I wanted to give off a natural look to the drawings that could also be scalable in case Harvest wanted to use them in print promotions.
From start to finish, this project took two to three weeks and we communicated almost every other day over email. For a first time user experience, designing a safe, friendly environment is essential so I was really happy to provide funny eye candy to future Harvest users.