Kim Ku

Senior product designer at Wirecutter. See selected work or more about me.

Harvest: Onboarding with warm and weird illustrations

FTUX at Harvest

Problem

How could we use illustrations to make Harvest, a densly packed productivity app, feel less intimidating for an first-time user?

Challenge

Harvest didn't have much branding in terms of illustration so I didn't know what tone or style users would prefer.

My role

  • Worked with a product manager to define section goals
  • Ideation and illustration

Sketching to start

To start, I developed 4-5 sketches for each section that ranged from very serious to very goofy to see worked best.

Sketch phase

Considerations

When deciding what direction to take these illustrations, I kept these principles in mind:

Build a narrative
At Harvest, we always thought our spirit animal was a bear so I relied on that and caricatures of time to drive the narrative.

Strike the right tone
Harvest is a business tool used by small businesses and freelancers so I wanted to make the illustrations fun without being too silly or negative.

Use a handmade style
I intentionally kept my drawings loose to visually offset the app's design which is more rigid. It created a nice tension that drew a user's eye in.

Illustration options

Making sure everything worked together

When presenting options to the team, I placed the illustrations together in context of the app:

Samples sent to Harvest

Final illustrations

This was a really fun project that let me flex my illustration muscle. All in all, this project took 3 weeks and I delivered 10 drawings that are now live on Harvest.

Some of my favorite onboarding illustrations
Harvest and I both love a good visual pun, so thankfully many of those types of drawings were included in the final cut.

Timesheet

Reports

Invoices

Learnings and lessons

  • As an illustrator, I learned how important humor, abstraction, and narrative play into a user's first time experience
  • We didn't test into these drawings and I'm grateful for that. We were able to launch with a voice that felt like it came uniquely from Harvest.
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